Case Management Program


About the Program

The Case Management Program is designed to facilitate recovery and maintain a quality of life directed by the individual.

The Community Support Workers will develop an individualized service plan to assist persons in developing the skills and supports necessary to maintain a level of independence that allows them to live and thrive in the community. Supports are provided in the community setting or within the person’s home environment according to the individual’s choice.

Who is Eligible
This program is designed to assist and support adults 18 years of age and older who have a serious mental illness.

The Program Provides

  • Assistance with Daily Living and Meeting Basic Needs (i.e. Housing, Financial and Advocacy)
  • Support in Employment / Vocational / Social Activities
  • Life and Social Skills Development
  • Assistance Navigating the Mental Health System and Other Relevant Networks i.e. OW, ODSP
  • Assistance with Accessing Psychiatric and Medical Services including Symptom and Medication Management
  • Assistance for Individuals in Identifying Strengths and Determining Areas of Need and Developing Support Plans using a Recovery Philosophy
  • Crisis Prevention, Intervention and Management
  • Health Promotion and Education with a Focus on Recovery and Wellness
  • Referrals to Other Community Resources and the Coordination of a Support Network

Case Management Services can be brief or long-term support.

The Program is Offered
Within the Fort Frances Area

How are Referrals made?

The CMHA Community Support program accepts referrals initiated by the family doctor, psychiatrist, community agencies, family members, and self-referrals. Clients must voluntarily agree to services.

For further information or to make a referral contact, please feel free to Contact Us.

Case Management Program
Box 446-612 Portage Avenue
Fort Frances, Ontario, P9A 3M8
Phone: 807-274-2347
Fax: 807-274-3515

Hours of Operation: Monday to Friday 8:30 am to 4:30 pm.

Charlene Strain Community Support Lead 807-274-2347 ext 207
Christina Hahkala Community Support Worker 807-274-2347 ext. 214
Terri Mihichuk Community Support Worker 807-274-2347 ext. 205
Kristi Albright Community Support Worker 807-274-2347 ext 203